Optimize Your Investment

Our training team leverages the Edifecs University cloud-based infrastructure. Our experts use detailed real-world use cases and structured lab assignments for optimal skill building. Participants will leave training sessions with a new confidence in their ability to use our software — with results.

Infographic showing training options


Virtual (Teams)

Customers and partners attend these training events from their locations. These sessions feature all the benefits of live instructor interaction and hands-on laboratory assignments. Sessions run 4 hours each day for optimal learning, and allow you to balance Edifecs training with your other day-to-day obligations.

  • Schedule to your project timeline
  • Learn from any location at your place
  • From Edifecs instructors with deep subject matter experts

Self-Paced Videos

View recorded expert instruction, anytime, anywhere at your pace. Focus on the subjects you need and skip those you don’t. Edifecs self-paced videos are recommended as a pre-requisite to live instruction and as a refresher for courses you’ve completed.

  • HD video streaming – anytime, anywhere
  • Content developed and curated by Edifecs experts
  • Full 60-day access to complete at your pace and repeat as necessary

Virtual (Individual)

Your current team is trained, but you need to get a new team member up to speed? See our open enrollment calendar for the current schedule of key product training.

  • Frequently scheduled for flexibility
  • Learn from any location at your place
  • From Edifecs instructors with deep subject matter experts


IT Operations

IT admins responsible for Edifecs implementation, monitoring and troubleshooting

Learn More  ❯

Implementation Teams

Your implementation experts or vendors that configure Edifecs solution with internal systems

Learn More  ❯

Business / Operational Users

Your current team is trained, but you need to get a new team member up to speed? See our open enrollment calendar for the current schedule of key product training

Learn More  ❯

IT Operations

Do you want to keep your systems running at peak performance? Edifecs University will help you achieve operational success by providing you the skills you need to fully unlock and optimize the power of Edifecs product features and functions.

  • Unlock Edifecs product features and functions with instructor-led training
  • Courses tailored for your implementation will help you achieve operational success
  • Achieve operational success and achieve peak performance from your systems
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Implementation Teams

Enable your Implementation team to harness the full potential of your Edifecs investment by optimizing performance and capabilities.

  • Level up your team’s Edifecs expertise
  • Optimize your implementation with skills you gain from training courses
  • Instructor-led training is focused on specific use cases and product features relevant to you
Two hands pointing at laptop screen

Business / Operational Users

Are you certain that your data and business processes are being used as effectively as you need them to be? Effective training is essential to realize the transforming potential of Edifecs products to your business.

  • Train your business operations team for optimal use of your Edifecs implementation
  • Our cloud-based infrastructure, our lab assignments will teach you ready-to-apply skills
  • Save time and money by doing the job right the first time
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Frequently Asked Questions
See answers to common questions

Contact Us
General Inquiries
(425) 435-2000

Where can I find courses available in the self-paced video format?

You can find courses by clicking "Course Schedule" located at the top right of this page.

How do I place an order for self-paced video courses?

Find the self-paced video course you want at https://edifecs.com/course-catalog

Complete the required details on the form to sign up for the course you want to attend. An Edifecs University representative will get back to you with a confirmation email once your eligibility has been confirmed. The confirmation mail will have the payment link. Once the payment has been made, you will receive Learning Management System (LMS) login credentials to access the streaming video self-paced course.

What is the process to access the self-paced video courses?

Once you have received your Learning Management System (LMS) log-in credentials, you can log in and find the course under the Course Library or Courses To-Do tab. You will have access to the course for 60 days from your first log-in date.

What features are available in self-paced video course?

Features include:

  • Expert instruction of the Edifecs software
  • Demonstration of important uses of the software
  • High-definition viewing
  • Unlimited playback of any session
  • Pause, Fast forward, Rewind, Full screen view
  • Knowledge checks

How long do I have access to these video files for self-paced video courses?

You have 60-day access to your video course title from your first log-in date.

Can I login to my Edifecs University self-paced video course from any computer with my username and password or am I limited to a single computer?

Yes, you can login to your self-paced course from any internet connected computer.

Can I download the training videos?

Self-paced videos are streaming-only. You can view the training videos from a device connected to internet. Downloading is not available.

Can I share my access to a course with my colleagues?

No, your access is licensed for eligible, specific individual use. Any unauthorized use, sharing, reproduction or distribution is strictly prohibited.

What are technical requirements to watch the self-paced videos?

All you need is a standard laptop or desktop system running a current version of a browser (Google Chrome or Microsoft Edge), with a display that supports at least 1920 x 108 resolution, speakers or headset to hear the narration, and a broadband internet connection. A tablet (iPad or Android) may work, but browser compatibility issues could occur.

How can I get support if the video does not play correctly?

Please contact us via email at training@edifecs.com

Is there a virtual training environment for self-paced video courses?

The self-paced videos include demonstrations of live scenarios. We do not provide virtual training environments for participants at this time, but check back in later this year for updates.