Our Security Practices

Market-leading information security

Your data is in safe hands with Edifecs.

Edifecs is committed to information security and security assurance. Our information security management program and control framework is based on HITRUST® CSF guidelines and supported by other industry best practices, standards, and regulatory requirements.

Our commitment to security is what allows us to fulfill our mission: helping our customers harness and use their data to build a better healthcare system.

Security Details

  • HITRUST CSF certification is widely recognized as the industry standard for data security and privacy. We have maintained HITRUST CSF certification since 2017, which means we are continuously evaluated on our ability to provide robust security measures and employ best practices for managing and protecting sensitive data.

    We house customer data in tier 4 data centers built to be completely fault tolerant and with redundancies for every component, with an expected uptime of 99.995% (or less than 30 minutes of downtime per year).

    Our customers can feel secure in the knowledge that their data is protected to the highest possible standard.

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Should you have questions or need to report a security or security assurance concern to Edifecs, please complete the form below.

Security Inquiry



News & Insights

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Edifecs update on the CrowdStrike Outage
Edifecs, like other organizations across the world, was impacted by the CrowdStrike outage that began late Thursday, July 18th, 2024. Our IT teams promptly began working to respond to the issue with the guidance of the CrowdStrike support team and have restored service levels back to normal.
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Edifecs Update on Spring4Shell Vulnerability
Edifecs is actively responding to CVE-2022-22965 - This vulnerability is a class manipulation vulnerability and is currently being discussed publicly as Spring4Shell or SpringShell.
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Edifecs Update On Apache Log4j Vulnerability
Response to Critical Vulnerability for CVE-2021-4428
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