Edifecs Services

Experienced resources are vital for a successful implementation

A system is only as good as its implementation. Whether it is strategic planning, system analysis,
implementation or migration, or training rollout, overall success is highly contingent on qualified and
knowledgeable resources guiding each stage of the Implementation Lifecycle.

Experts will guide you throughout the Implementation Lifecycle
Edifecs Services offers strategic as well as technical EDI services including outsourcing, software
evaluation, training, implementation, and migration for numerous EDI solutions. With deep industry
knowledge garnered from hands-on experience across Logistics, Retail, Manufacturing and Financial
industries, Edifecs Services ensures our customers fully leverage and maximize the capabilities of our

We help our customers work their way quickly and effectively through the Implementation Lifecycle.

Use Edifecs Services to strengthen your team in the following areas:

Technical Support

Edifecs customers expect and deserve exceptional support. Our specialists partner with our clients to
serve as the primary point of contact for questions, troubleshooting and issue resolution. Edifecs
Technical Support is available 24 hours a day.

Implementation Services

Time is of the essence and many of our customers need to configure, customize, and deploy our solutions as quickly as possible. Edifecs’ Implementation Lifecycle Model (ILM) is tailored to accelerate implementation. We deliver predictable, high-quality solutions—quickly. With more than 150 consultants, we are equipped to provide customers a range of engagement options—from furnishing a turnkey implementation team to augmenting customer-led implementations.

Consulting Services

Our consultants possess deep industry knowledge and hands-on experience in leading vertical industries, and help our customers define and implement best-in-class solutions.

Training and Education Services

Our training team supports both customers and partners. Certify on our technology so you can
implement, maintain and increase the adoption of our solutions.