Accelerate reform adoption, reduce operating costs, and optimize results
Our support engineers are skilled in the customer’s domain and any supporting third party software used as part of the overall solution
Edifecs support teams are distributed geographically to provide 24x7x365 services in a “follow the sun” model
Our security best practices allow us to comply with all regulations including HIPAA and the HITECH act
Our infrastructure investments enable us to protect customer data with utmost care and retain all data within US boundaries
Provides real-time visibility to all cases, and serves as a unified platform for you to access comprehensive status on your queries, trouble tickets and enhancement requests.
Provides a quick overview of Edifecs support policies, terms and conditions, and maintenance and product retirement policies.