World-class support and services

Accelerate reform adoption, reduce operating costs, and optimize results.

Implementation Services

Our deep understanding of the healthcare industry, combined with product and process expertise, uniquely positions us to positively impact every aspect of your business and your investment in Edifecs.

Domain Expertise

Best Practices



Our Approach

Our implementation approach is built on proven methodologies and best practices. We rapidly assess your context to optimize adoption, productivity and efficiency of your solutions. We offer a wide range of consulting services to help you leverage our industry expertise beyond solution implementations. These include: Adoption Services, Hosting Services, and Managed Services.

Service Offerings

Fit Gap

  • Requirements discovery
  • Review and analysis
  • Requirements to product functionality mapping
  • Project planning
  • Training and enablement planning
  • Governance setup


  • Environment setup
  • Build and configuration
  • Deployment in development region
  • Unit testing
  • Documentation and release
  • Testing strategy and planning


  • Deployment in test region
  • System integration testing
  • User acceptance testing
  • Performance testing and tuning
  • Documentation and release updates


  • Production readiness validation
  • Go-live and cutover strategy and planning
  • Production deployment
  • Post production stabilization
  • Production support