Accelerate reform adoption, reduce operating costs, optimize results and maximize your healthcare solutions.
Learn how to manage, maintain and continuously excel with your investment in Edifecs. Our experts will
work with you to guide and enable your teams to optimize the usage and derive most value of Edifecs solutions.
Edifecs Adoption and Enablement Services empowers your users to deliver immediate and long term
value customized to your needs, helps users maintain high competence by eliminating the knowledge gaps
that reduces the risk of business disruption.
Environment validation and go-live readiness
Enterprise assessment to ensure stability and scalability
Analyze performance criteria, acceptance rates and other enterprise SLAs
Perform detailed root cause analysis to categorize/assign issues
Analyze upcoming future business needs to prepare for appropriate solution optimization and usage to maximize value
Enhance and optimize systems and solutions to stabilize and achieve defined SLAs
Perform regular activities to keep solution up-to-date
Perform optimizations to mitigate/avoid any risks post go-live
Proactively recommend enhancements/solution improvements based on latest trends
Help stabilize the system to achieve the required first pass acceptance rate
Provide knowledge transfer technical and operations teams
Train customer teams on topics including system functionality, solution architecture, configurations and failure recovery and issue prevention processes
Recommend processes, procedures and system improvements
Train customer product support team on root ause analysis, resolution and deployment activities