Improve efficiencies, reduce costly errors, and grow your business.
Health plans have extremely complex processes involving multiple systems making it difficult to locate a single file at any point in the process and determine its status. This lack of visibility directly contributes to process delays, unreimbursed encounters, breaches of vendor service-level agreements, broken continuity of care, and disrupted enrollment. XProcess Management is a healthcare-focused business process management solution that enables greater insight into processes and leverages results to sharpen your competitive edge and accelerate business.
Critical Business Insights
- Reduce the number of unreimbursed encounters by identifying and fixing errors early
- Identify financial penalties incurred and correlate them back to specific errors
- Optimize claims-to-encounters ratio
- Visualize your data across all your processes simultaneously
- Resolve process delays associated with inefficiencies or bottlenecks
- Identify complex processes that need to be simplified and streamlined
- Confirm that gaps in care are closed without having to chase down charts
- Receive real-time notifications of errors and rule violations
User Friendly Experience
- Ensure enterprise-wide service-level agreement compliance by closely monitoring performance
- Save time searching for missing patient information
- Avoid “black-hole syndrome” where data is held up in between two systems
- Receive events from any third-party system (REST/XML or via proxy channels)