Simplify the claim attachment process to improve partner adoption.
Attachment Management introduces a new approach that enables secure exchange of electronic attachments, automates cross-enterprise workflows, drives provider adoption and cost-effectively integrates with existing payer back-end systems. Payers can tighten reimbursement processes and providers can comply at lower cost.
The solution consists of key components: Transaction Management Attachment Module – an add-on to the Smart Trading platform; Attachments Service Module – a provider-facing, all payer, cloud-based web service; and CollabLynk – enabling secure data exchange between all parties involved.
Enables payers to electronically request, and providers to electronically respond to claims and member requests for information across a multitude of communication channels.
The solution offers significant cost reduction for providers by offering multiple avenues to electronically receive and respond to payer attachment requests.
Both payers and providers gain total visibility and clarity of next steps in the end-to-end attachment lifecycle.
By leveraging a unique edge of enterprise position, the solution is able to collect medical documentation across all communication channels and intelligently route them to existing back-end systems.