Products | Ramp Management

Onboarding trading partners is a complex, labor intensive process that is costly, tedious and difficult to scale. Lack of a streamlined onboarding and testing process can adversely affect first-pass and auto-adjudication rates and can disrupt efficient claims operations.

Edifecs Ramp Management (RM) provides a branded, self-service portal for onboarding trading partners. It provides a best-practice approach to quickly and efficiently guide partners through every step of the onboarding and testing process.

Edifecs Ramp Management reduces the resources, time and cost needed to integrate partners, while enhancing partner support and reducing the risk of errors in production. Self-service testing and troubleshooting decrease technical support requirements and accelerate task completion. Partner self-service testing is supported by communication tools and a resource library that together simplify, enrich and streamline communications with partners. Dashboards and reports provide internal managers with a comprehensive view of partner progress.

• Reduce cost to onboard trading partners using guided programs for self-service testing and troubleshooting; these programs aid partners in their onboarding tasks and reduce the testing burden on internal staff.
• Shorten lead-time to production using best-practice onboarding and testing processes that accelerate partner task completion.
• Provide better support to trading partners with a reference library, issue management system, and a dashboard that provide a rapid, accurate and comprehensive view of partner onboarding status.
• Reduce risk of errors in production using a program and task model that delivers a best practice onboarding process to yield high-quality results in production.