Screen Shots

Transaction Management includes a rich, web-based user interface (no client downloads required) specifically designed to simplify and structure the transaction management process so you achieve interoperability faster, with greater accountability and visibility across your transaction lifecycle.

• Respond Proactively with Custom Alerts
• Enable Provider Self-Service
• Monitor Transaction Metrics from a Healthcare Perspective
• Enable Business Users to Solve Transaction Related Problems
• Leverage Extensive Reporting and Dashboards for Insight

Respond Proactively with Custom Alerts Receive automatic alerts when exceptions occur related to the business side of transaction processing, such as when the number of high-dollar claims from a given provider exceeds a specified threshold, or when the latency between the receipt of an eligibility inquiry and a response doesn't meet specified service levels.
Enable Provider Self-Service Improve customer service by empowering your partners to log on and track their own submissions, check for failures, and run summary reports on their claims, enrollments, payments, and other transactions. Through powerful security indexing, billing providers and other parties can access appropriate claims and other data, even if submitted indirectly through a clearinghouse.
Monitor Transaction Metrics from a Healthcare Perspective Achieve lifecycle monitoring that meets your specific business needs, without costly development. Start with predefined indicators for failure rates, throughput, summary counts and other metrics, and then, using online wizards, modify them to include your own filters, provider groupings, and similar customizations.
Enable Business Users to Solve Transaction Related Problems Help relieve the IT bottleneck by simplifying the troubleshooting process. Empower provider relations staff and other business users to go online to check transaction status, search for claims, and review errors quickly and efficiently without someone from IT having to dig through cryptic log files to diagnose problems.
Leverage Extensive Reporting and Dashboards for Insight Leverage a rich set of report templates to track transaction trends, error rates, payment lag days trends, and other key indicators over time. Or create your own ad-hoc reports to customize Transaction Management to your specific business needs.