Key Features
Private Labeled Community-Centric Enablement Portal
Edifecs Ramp Management’s web-based model ensures that information is available 24 hours a day from any location.
All your partners need is a web browser and an internet connection. A simple user interface and rich collaboration features help
your partners get up and running quickly. Integrate your private-labeled Edifecs Ramp Management community with your
corporate website by incorporating unique branding and custom URLs. Edifecs CommerceDesk Framework provides the entire
infrastructure you need to deploy your application.
Testing and Scorecards
Save time by allowing partners to upload their own test data directly to Edifecs Ramp Management, without intervention by administrators.
Once uploaded, data is automatically validated by Edifecs Ramp Management’s validation engine, freeing administrators to concentrate
on solving partner issues. Test a wide range of standards including X12 EDIFACT, VIKS, UCS, IDOCS, XML, as well as proprietary formats.
Use the included Edifecs tools to rapidly capture your own custom business edits. Empower your partners through validation reports and
scorecards in easily understood business formats.
Workflow and Program Management
Create programs to help your partners achieve a specific objective, such as compliance with a guideline. When partners are
enrolled in a program, they can complete tasks, download reference materials, create and respond to issues, and more.
Program objectives might include migrating partners from one version of a guideline to another, or conducting partner surveys.
Use Edifecs Ramp Management’s multiple task types to require your partners to complete surveys, download guidelines, upload test data
for validation, and more. Use dependencies to specify that tasks cannot be started until other, and that related tasks are complete.
Create branching tasks to provide an additional level of workflow inside programs.
Trading Partner Management
The trading partner management features provide for a rich, customizable repository that can accommodate a wide variety of
information such as contacts, attachments, and profile information. The trading partner database supports the definition of
business roles, role specific identifiers, and a wizard driven schema definition. The database can be loaded through a data
import wizard, through self registration by your partners, and through an online administrator wizard.
Reporting and Dashboards
Edifecs Ramp Management provides a set of well-defined enablement focused reports, as well as rich ad hoc reporting to
provide you the information you need to make better business decisions. Rapidly tailor reports to display data grouped, sorted,
filtered and charted the way you need it. Select from rich data sets including partner information, issue tracking, surveys,
testing, and program status. Define summary calculations such as totals and counts, and perform trending and other analysis.
Reports are available in HTML, CSV and Excel format. Each report can be automatically run based on schedule or your required
business rules and then automatically distributed.
Surveys
Use surveys to collect feedback from your partners. Define custom survey questions and possible answers and organize the survey
into sections. Surveys can be set up so that only certain sections are displayed, based on a partner’s selection of a specific answer.
When partners have completed surveys, view all results in a report, or view responses on a partner-by-partner basis.
Issues Management
Use Edifecs Ramp Management’s issue management features to enable your partners to report problems, file change requests, or
ask for support. When an issue is created, it can be assigned to specific users for resolution. When progress has been made on the issue,
its status can be updated.
Notifications and Alerts
Automatically send notifications to relevant users when specific events occur in Edifecs Ramp Management, such as an issue being created,
or a program reaching its deadline date. Add dynamic content (such as the date, user names, program names, and more) to notification templates.
Each time a notification is sent or generated, the most up-to-date information is included. Use business rules to send notifications to
specific users when certain conditions are met. For example, set up a business rule to notify any partners who have not completed a
program when the program deadline is approaching.
Document Repository
Store your organization’s important documents in Edifecs Ramp Management’s Reference Material repository and make them available
for download by your partners. Add different types of reference material to a program, including documents, test data, guidelines,
FAQs, links to web pages, and more.
Security and Privacy
Use Edifecs Ramp Management’s set of predefined roles to manage access to different areas and features. Users can be assigned
different roles in different communities and programs. Edifecs Ramp Management uses 128-bit SSL encryption to protect customer data
so that it cannot be intercepted and read by other people. EDI files are stored in encrypted on disk, passwords are hashed,
and user access audited.
In-house or Secure On-Demand Options
Edifecs Ramp Management is available either on demand from Edifecs secure and scalable AT&T collocation facility in Seattle or for
install at your location. In the on-demand environment, Edifecs Ramp Management’s servers reside behind a series of dedicated
firewalls managed by Edifecs. Edifecs Ramp Management’s uptime availability is protected through a comprehensive risk-management
strategy that includes scheduled automatic onsite and offsite backups, clustered hardware, redundant connectivity, and automatic failover.
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